Terms & Conditions

Terms & Conditions

Welcome to Abi Food & Wine. These Terms & Conditions govern your use of our website and the purchase of products and services from Abi Food & Wine.

By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

About Us

Abi Food & Wine is a Nigerian retail and wholesale supplier of locally sourced food products and premium imported wines.

We supply products to individuals, families, restaurants, hotels, lounges, supermarkets, hospitality businesses, corporate organisations, and event planners throughout Nigeria.

Products and Availability

All products displayed on our website are subject to availability.

While we make every effort to ensure accurate product descriptions, images, and pricing, Abi Food & Wine reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

Product packaging, labelling, and appearance may vary from images displayed on the website.

Orders

By placing an order, you confirm that all information provided is accurate and complete.

Abi Food & Wine reserves the right to:

  • Accept or decline any order
  • Limit quantities purchased
  • Cancel orders where payment cannot be verified
  • Cancel orders due to pricing errors or product unavailability

If an order is cancelled after payment has been received, a refund will be processed where appropriate.

Payment

Payment must be received in full before products are dispatched unless otherwise agreed in writing.

We may accept various payment methods including bank transfers, electronic payments, and other approved payment channels.

Customers are responsible for ensuring payment details are correct.

Delivery

We aim to deliver orders within the estimated delivery timeframe; however, delivery dates are not guaranteed.

Abi Food & Wine shall not be liable for delays caused by circumstances beyond our control, including:

  • Traffic conditions
  • Weather conditions
  • Supply chain disruptions
  • Government restrictions
  • Force majeure events

Risk in products passes to the customer upon delivery.

Wholesale Orders

Wholesale customers may be subject to minimum order quantities and separate pricing arrangements.

Special pricing agreements, trade terms, and business contracts may apply to wholesale customers and will take precedence where applicable.

Wine Sales

Customers purchasing alcoholic products confirm that they are of legal drinking age in accordance with Nigerian law.

Abi Food & Wine reserves the right to refuse the sale of alcoholic products where age verification requirements cannot be satisfied.

We encourage responsible consumption of alcohol.

Returns and Refunds

Customer satisfaction is important to us.

Returns and refunds may be considered where:

  • Products are damaged upon delivery
  • Incorrect products have been supplied
  • Products are defective

Requests must be reported within 48 hours of receiving the order.

Perishable food products and opened wine products may not be eligible for return unless faulty or damaged.

Abi Food & Wine reserves the right to inspect returned products before approving any refund or replacement.

Intellectual Property

All content on this website, including text, logos, graphics, images, branding, and design elements, is the property of Abi Food & Wine unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Abi Food & Wine shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the relevant product or service.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the Nigerian courts.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: [email protected]

Email: [email protected]

Abi Food & Wine

Avenue 12, Plot 252

Festac Phase 2, Abule-Ado

Lagos, Nigeria

Changes to These Terms

Abi Food & Wine reserves the right to update or amend these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

We encourage users to review these Terms & Conditions regularly.