Privacy Policy

At Abi Food & Wine, we are committed to protecting your privacy and safeguarding any personal information you provide when using our website, products, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our business.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full Name
Email Address
Telephone Number
Delivery Address
Billing Information
Business Information
Order Details
Any information submitted through our contact forms

We may also automatically collect certain technical information when you visit our website, including:

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Tracking Information

How We Use Your Information

We use the information we collect to:

Process and fulfil orders
Deliver products and services
Respond to enquiries and customer service requests
Provide updates regarding orders and deliveries
Improve our website and customer experience
Send promotional offers and marketing communications where permitted
Maintain security and prevent fraudulent activity
Comply with legal and regulatory obligations

Sharing Your Information

Abi Food & Wine does not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who assist us in operating our business, including:

Delivery and logistics providers
Payment processing providers
Website hosting providers
Professional advisers and consultants
Government or regulatory authorities where required by law

All third parties are expected to maintain the confidentiality and security of your information.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and personalise content.

You may choose to disable cookies through your browser settings; however, some website features may not function correctly.

Marketing Communications

From time to time, we may send promotional information about our products, services, special offers, and company updates.

You may unsubscribe from marketing communications at any time by contacting us or following the unsubscribe instructions included in our emails.

Third-Party Websites

Our website may contain links to third-party websites. Abi Food & Wine is not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our products and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove such information.

Your Rights

You may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Object to certain processing activities
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Abi Food & Wine

Avenue 12, Plot 252

Festac Phase 2, Abule-Ado

Lagos, Nigeria

Changes to This Privacy Policy

Abi Food & Wine reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.

Thank you for trusting Abi Food & Wine.